RESUME
Professional
Skills
Professional
Skills
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Strong observational skills with sensitivity to the diverse needs of others
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Soft skills that aid communication and interactions with patient and families and the interdisciplinary team
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Calm personality and presence
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Adaptable both for the needs of the team as well as being able to create a plan of care specific to each patient and family unit
Education
Bank Street Graduate School of Education
Masters of Science in Child Life
Sept 2014 - May 2017
Maine Center on Deafness
Jan 2014 - Dec 2014
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American Sign Language Community Courses.
Southern Maine Community College
2011 - 2013
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Non-Matriculated Student Courses: Intro to Psychology, Child Development, Abnormal Psych
Calvin College
B.A. Classical Studies
Sept 1999 - June 2003
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Minors: Greek and Archaeology
University of Bradford Archaeological Field School
Ango-Amercian Project in Pompeii, Italy
Summer 2003
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Educated in the techniques of excavation, identification of soil transitions, screening for artifacts and ecofacts, and documentation techniques of stratigraphic layers which included photographic records and technical drawings of stratigraphic units within the surface excavation and existing architecture.
Grand Rapids Public Museum
Museum Studies Internship / Intern for Education Department
Jan 2003 - May 2003
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Assistant to Paula Gangopadhyay.
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Assisted in planning and implementing programs for students visiting museum.
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Assisted staff in supervision of Adult Education Series for Dead Sea Scrolls exhibit.
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Coordinator for Dead Sea Scrolls Essay Competition, and activity planner for summer camps at Van Andel Museum Center.
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Created Excel files for financial expenses within department, created letters for distribution to educational institutions, and assisted staff in updating Teacher Information Packets.
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Edited Operators Manual for Carousel Ride.
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Gave demonstrations and supervised in both the Discovery Room and the Resource Room of Museum as well as at the Explore More Stations.
Child Life Experience
Child Life Specialist / Wyckoff Heights Medical Center, (Bushwick, Brooklyn)
Nov 2017 - Current
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One-person child life program, having a presence in multiple pediatric areas: Pediatric Inpatient, Pediatric Emergency, Pediatric Dental, Pediatric Endoscopy/AMG, NICU, Pediatric Outpatient Clinic and Adult Referrals/Bereavement Supports
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Develops written policies, procedures, and child life content specific based on Child Life Council and regulatory agencies
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Allocates child life budget.
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Participates in reciprocal in-service education and consultation with multi-interdisciplinary team
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Collects and maintains data/reports related to activities of the CLS program.
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Documentation of interventions with multiple EMR systems.
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Provides patient and family centered care as seen in medical education, play-based therapy, procedural support, and other therapies to support hospital and outpatient visit.
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Corresponds with community donations and organizations to the support the year round needs of patients and their families.
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Supervises and trains inpatient pediatric and child life volunteers.
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Organizes programming: Animal Assisted Therapy, Clown Entertainment, Therapeutic Music, and Holiday Events examples include Annual NICU Holiday Reunion, Staff Halloween Parade for Pediatric Patients
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Wyckoff Pediatric Asthma Committee Member and Reach Out and Read Coordinator
Child Life Intern / NYP Weill Cornell Komansky Center for Children's Health
Sept 2016 - May 2017
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Shadowed and assisted Child Life Specialist with increased responsibility to assuming Child Life role throughout rotations.
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Increased knowledge of medical terminology, etiology, and process of medical procedures.
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Provided medical education, medical play, psychosocial support, and used therapeutic modalities adapting plan of care specific to development of child.
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Documented assessments , chart notes, and plan of care through EMR system, as well as daily census.
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Collaborated with interdisciplinary team.
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Rotated on general pediatric floor 6N from Sept-Dec. Rotated 5 week sessions on PICU, ED, and Inpatient and Outpatient Surgery.
Child Life Practicum Student / NYP Morgan Stanley Children's Hospital
Jan 2016 - April 2016
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Observation of child life programming as assigned in weekly department rotation during procedures, rounds, therapeutic intervention, and patient and family centered care.
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Rotations included: PICU, NICU, ED, Surgery, Onc/Hem/BMT, Inpatient and Outpatient units, Music Therapy, Art Therapy, Sibling Programs, Pastoral Care.
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Responsible for Journals and Documentation related Practicum Modules.
Child Life Volunteer / Barbara Bush Children's Hospital
Oct 2012 - Aug 2014
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Responsibilities included maintaining cleanliness of playroom, meeting and directing volunteer groups, supervision of high school volunteers, and creating opportunities for normalization through child centered toys, crafts, or movies.
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Assisted nursing staff and kept open communication with medical team if needed in playroom. Worked primarily with child life assistant Alice Burrowes.
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Completed 140 Hours.
Work Experience
Book Store Sales Clerk / Bank Street Bookstore
Oct 2016 - Aug 2017
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Provided customer service in accordance with bookstore and college philosophy.
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Assisted in the processing of all bookstore sales, including walk-in and phone sales.
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Acquired product knowledge of items sold.
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Received, priced, and stocked books, supplies, and general merchandise; updated shipping and receiving data for inventory.
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Performed functions related to cashiering such as: operating cash register and credit card machine, assisting customers, answering telephones and customer service questions, and handling returns and complaints.
Teacher Assistant / Bank Street Family Center
Sept 2016 - Aug 2016
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Supervision of children 3 to 5 years old.
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Cared for the needs and developmental growth through the use of open ended materials, child developmental theory, therapeutic coping strategies, and child directed curriculum.
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Helped plan weekly curriculum and prepared developmental reports for use during parent conferences.
Medical Receptionist & Secretary / OA Centers for Orthopaedics
Oct 2012 - Aug 2014
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Responsible for check-in and checkout process for patients.
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Entered and updated patient demographics and clinical information in GPMS, SRS, and Therapy Source medical computer systems.
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Scheduled patient appointments such as follow-up visits, MRI, EMG, Physical Therapy and Hand Therapy.
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Worked with clinical and billing staff to answer patient questions and concerns, responding promptly to patient needs.
Balloon Twister & Face Painter / Party Palooga
Jan 2009 - Aug 2014
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Entertainer for kid’s birthday parties, town events, fundraisers, and corporate family parties, working with all ages, most often 3-12 years old.
Affinity Marketing Representative / Realty Resources Hospitality LLC
Feb 2011 – Jan 2013
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Responsible for marketing Affinity Program for Famous Dave's and Denny's restaurants within New England owned by Reality Resources Group.
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Oversaw the design and production of the Affinity discount cards.
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Maintained correspondence between regional management and corporate offices.
Hostess, Server, Cook, and Trainer / Famous Dave's BBQ
Feb 2009 – Jan 2013
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Responsible for greeting guests, answering phone, maintaining organized host stand, and serving guests in a fast paced high volume restaurant.
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Oversaw the restaurant seating chart, guest comment cards, and assisted in daily bank deposits.
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Designed event flyers and bar happy hour menu board within restaurant
Life Skills Coach & CRMA / Creative Work Systems
Mar 2007 - Jan 2008
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Attended to program participant’s personal care from site supervision to total assistance.
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Assisted in developing, implementing and monitoring Individual Program Plans.
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Maintained accurate records: daily logs, individual files, and other reports while maintaining open communication with team members regarding goals and progress of program participants.
High School Division Director & Camp Counselor / NECC
Summer '98, '00, '04, '05, '06
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Oversaw planning and carrying out of weekly division programs and the care and needs of campers and staff within division.
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Assisted counselors in dealing with cabin concerns, such as camper discipline, cabin unity, interpersonal conflicts, and time management.
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Led camp activities and assisted with weekend rental groups.
Association of Child Life Professionals
Child Life of Greater New York
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Board Member: Member at Large
Attendee at Redeemer Presbyterian Church
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West Side Women Group Leader
Certifications
Certified Child Life Specialist
Association of Child Life Professionals
Active as of 8/30/2017
Weill Cornell Medicine NYP:
TeamSTEPPS Training
3/20/2017
NY State OCFS / ECE Training:
Preventing Shaken Baby Syndrome
01/2019
NY State OCFS / CDHS:
Mandated Reporter Training
01/2019